Prepared for Viejas Tribal Council & Enterprise Leadership

Building businesses.
Building leaders.
Building the destination.

A property-wide enterprise and leadership initiative designed to turn underused assets into new businesses, new experiences, stronger visitation and visible pathways for team members to grow into management and enterprise leadership.

The idea in one sentence

Use the Outlet Center as a living enterprise-development ground.

Test ideas here. Recruit the right outside anchors. Train people here. Prove concepts here. Then expand the winners.

26working concepts
1connected property vision
4+destination districts
360°guest + workforce strategy

One property. Three outcomes.

This is not a vacancy plan. The goal is to create a repeatable enterprise platform that strengthens the destination and the people who operate it.

01

Enterprise Growth

Launch low-cost concepts, recruit strategic outside operators and create new revenue opportunities from assets already in place.

02

People Growth

Build paid, visible pathways from entry-level work into supervision, management, directorship and enterprise leadership.

03

Destination Growth

Create reasons for families, visitors and the regional community to spend more time at Viejas, return more often and discover more of the property.

The property becomes a journey.

Every zone should lead naturally to the next through shade, lighting, landscaping, water, food, activity, seating and visible storefront energy.

Family
Play + ResaleIndoor toddler play, outdoor playground, kids resale, family events.
Pet
Parks + ServicesMultiple dog parks, training run, self-wash, pet retail and wellness.
Food
From Deli to DiningFast-casual, incubator food hall, outside anchors and chef-led concepts.
Maker
Art + Local RetailLocal makers, books, home, San Diego goods and consignment.
Experience
Night + GardenCovered promenade, rink, bridge, lighting, gardens and wellness loop.

Concept Library

Click any concept to see its working mini business plan. The goal is not to build everything at once. The goal is to identify the strongest pilots and begin.

Recommended feasibility shortlist: Seven lower-risk, controllable concepts are marked for detailed feasibility studies, vendor quotes, construction estimates and full financial projections. All capital bands and operating assumptions remain preliminary until validated.
Multiple Dog ParksLow–Moderate capital · Phase 1 feasibility shortlist
Little Kids Indoor Play ClubModerate capital · Phase 1 feasibility shortlist
Kids ResaleLow–Moderate capital · Phase 1 feasibility shortlist
Home ConsignmentLow–Moderate capital · Phase 1 feasibility shortlist
Fast-Casual DeliModerate capital · Phase 1 feasibility shortlist
Pet Services ClusterLow–Moderate capital · Phase 1 feasibility shortlist
Native Dreams Beauty Vending NetworkLow capital · Phase 1 feasibility shortlist

Multiple Dog Parks

Pet / Family

Creates repeat visitation, longer dwell time and a strong pet-friendly identity.

Low–ModeratePriority study
Open full mini business plan +
Preliminary planning concept—not a final budget, forecast or approval request. Validate demand, site conditions, compliance, vendor pricing and full financial projections before investment.
Strategic purposeCreates repeat visitation, longer dwell time and a strong pet-friendly identity.
Working locationFour to six parks around the perimeter, with odor kept away from dining areas.
Target customerOutlet Center visitors, hotel and casino guests, local dog owners, families and travelers with pets.
Core offerBegin with two secure fenced parks on the West End—one for small dogs and one for large dogs—with water, shade, seating, waste stations and posted rules. Expand to four–six parks only after use and maintenance are proven.
Ownership / operating modelViejas-owned destination amenity operated by property facilities and guest experience; nearby revenue concepts may be Viejas-owned or partner-operated.
Startup needsSite survey, fencing, double-gate entries, drainage, durable surfacing, water, shade, seating, signage, waste stations, lighting and maintenance equipment.
Staffing & leadership pathwayNo dedicated full-time team at launch; scheduled facilities checks plus guest-experience coverage during events. Creates a bridge into pet-services supervision.
Revenue & unit economicsIndirect lift in visits, dwell time and cross-property spending; event sponsorships and vendor fees may offset costs. Track cost per visit and spending lift rather than admission revenue.
Vendors / partnersFencing and landscape vendors, veterinarian advisors, animal-control and risk teams, pet brands, trainers and rescue organizations.
Risks & constraintsOdor, drainage, dog conflicts, injury exposure, heat and ongoing sanitation. Separate dining zones, use posted rules and confirm insurance and accessibility requirements.
Pilot & success measuresOpen the first two parks for 90 days. Measure unique users, repeat visits, peak-hour capacity, incidents, maintenance hours, guest sentiment and spending at nearby businesses.
Workforce opportunityMaintenance, guest experience, event operations and future pet-services pathways.
Replication potentialReplicable as part of other Viejas-owned or partnered properties.
Executive decision requestedAuthorize site and utility assessment, risk review and three comparable vendor quotes for the two-park West End pilot.

Little Kids Indoor Play Club

Family

Gives families with young children a reason to stay longer and return often.

ModeratePriority study
Open full mini business plan +
Preliminary planning concept—not a final budget, forecast or approval request. Validate demand, site conditions, compliance, vendor pricing and full financial projections before investment.
Strategic purposeGives families with young children a reason to stay longer and return often.
Working locationFormer Eddie Bauer concept area or another appropriately sized vacant storefront.
Target customerFamilies with children age five and under, hotel guests, local parents, grandparents and caregivers.
Core offerA clean indoor play club in former Eddie Bauer #42 with two age-appropriate play structures, comfortable caregiver seating, party bookings, classes and vending for baby clothing, books and healthy snacks.
Ownership / operating modelViejas-owned independent house brand with kiosk-based entry and membership management; automate check-in to minimize staffing while preserving safety coverage.
Startup needsBuilding and code review, two commercial play structures, soft flooring, controlled entry, cameras, restroom/diaper needs, seating, lockers, kiosk, cleaning equipment, insurance and party storage.
Staffing & leadership pathwayLean opening team sized to occupancy and safety requirements: one lead plus attendants at peak periods; advancement path from host to shift lead to club manager.
Revenue & unit economicsMonthly memberships, day passes, party packages, classes, vending and cross-promotions. Validate visits per member, average party revenue, labor per open hour and cleaning cost per guest.
Vendors / partnersCommercial playground firms, child-safety consultant, insurer, pediatric/parent advisors, vending vendors and local class providers.
Risks & constraintsInjury, illness, supervision expectations, capacity, sanitation and accessibility. Require waivers where permitted, documented inspections, cleaning logs and clear caregiver rules.
Pilot & success measuresTest pre-enrollment interest and party demand, then run a six-month opening pilot. Measure memberships, churn, day-pass conversion, parties, incidents, labor percentage and repeat frequency.
Workforce opportunityEntry-level guest service with advancement into shift leadership and management.
Replication potentialHighly replicable in family-oriented centers.
Executive decision requestedAuthorize code/occupancy review of #42, playground bids, insurance review and a membership-demand test before final construction approval.

Kids Resale

Retail / Family

Affordable family retail with frequent inventory turnover and strong repeat traffic.

Low–ModeratePriority study
Open full mini business plan +
Preliminary planning concept—not a final budget, forecast or approval request. Validate demand, site conditions, compliance, vendor pricing and full financial projections before investment.
Strategic purposeAffordable family retail with frequent inventory turnover and strong repeat traffic.
Working locationCandidate: Unit #41 if internal operations can be consolidated elsewhere.
Target customerValue-conscious families, growing households, grandparents and visitors seeking quality children’s goods at accessible prices.
Core offerCurated resale of children’s clothing, shoes, toys, books and approved baby gear with clear quality standards and fast seasonal turnover.
Ownership / operating modelViejas-owned independent resale brand; buy-outright and store-credit models can be compared with selective consignment for higher-value items.
Startup needsConfirm Unit #41 feasibility, fixtures, intake counter, point-of-sale, pricing and inventory system, cleaning/sanitation procedures, storage and product-safety exclusion list.
Staffing & leadership pathwayStore manager, trained buyers and associates; cross-train in intake, authentication, pricing, merchandising, inventory turns and customer service.
Revenue & unit economicsRetail margin on purchased inventory, consignment commission where used and optional loyalty membership. Track gross margin, inventory turn, sell-through by category, average ticket and store-credit redemption.
Vendors / partnersProduct-safety advisor, donation/recycling partners, cleaning vendors, local parent groups and resale technology providers.
Risks & constraintsRecalls, unsafe baby gear, inconsistent supply, storage pressure and slow inventory. Exclude high-risk products and use written intake and markdown rules.
Pilot & success measuresRun weekend buying events and a temporary pop-up before full buildout. Measure intake volume, acceptance rate, sell-through, margin, repeat sellers and space required.
Workforce opportunityBuying, merchandising, inventory, pricing and store-management training.
Replication potentialCan expand as a standalone resale concept in other markets.
Executive decision requestedApprove intake-policy development, software demos, a #41 space review and a 60-day pop-up test.

Adult Resale Exchange

Retail

Adds a contemporary, value-driven fashion concept with strong younger-customer appeal.

Low–Moderate
Open full mini business plan +
Preliminary planning concept—not a final budget, forecast or approval request. Validate demand, site conditions, compliance, vendor pricing and full financial projections before investment.
Strategic purposeAdds a contemporary, value-driven fashion concept with strong younger-customer appeal.
Working locationAdjacent to kids resale where shared back-end functions are feasible.
Target customerTeens, young adults, value-oriented shoppers, fashion resellers and environmentally conscious consumers.
Core offerA curated buy-sell-trade exchange for current clothing, footwear, handbags and accessories, positioned as a modern independent brand.
Ownership / operating modelViejas-owned house brand with trained in-house buyers; share receiving, processing and back-office systems with Kids Resale where practical.
Startup needsRetail fixtures, intake and authentication area, POS/inventory system, fitting rooms, security, storage, cleaning standards and brand development.
Staffing & leadership pathwayManager, buyers and sales associates with a buyer-certification ladder and training in fraud prevention, trend analysis and inventory control.
Revenue & unit economicsResale margin, store-credit trade model, premium-category commission and events. Track intake conversion, gross margin, shrink, days to sell and sales per square foot.
Vendors / partnersResale software, authentication services, textile recycling, local stylists and campus/community sellers.
Risks & constraintsCounterfeits, theft, poor-quality intake, trend risk and excessive inventory. Use category caps, authentication thresholds and disciplined markdown schedules.
Pilot & success measuresRun three themed buying events and a 90-day shared pop-up with Kids Resale. Measure seller acquisition, margin, shrink and repeat shopping.
Workforce opportunityMerchandising, buyer training, inventory control and retail management.
Replication potentialDesigned as an independent brand that can travel off-reservation.
Executive decision requestedAuthorize joint Kids/Adult Resale operating study and compare standalone versus shared-back-end space plans.

Food Row

Food

Turns a large underused zone into a cluster that creates daily reasons to visit.

Moderate–High
Open full mini business plan +
Preliminary planning concept—not a final budget, forecast or approval request. Validate demand, site conditions, compliance, vendor pricing and full financial projections before investment.
Strategic purposeTurns a large underused zone into a cluster that creates daily reasons to visit.
Working locationCurrent SIHC / HR / Gaming-adjacent zone, subject to operational feasibility.
Target customerViejas employees, hotel/casino guests, Outlet Center shoppers, commuters and local breakfast/lunch/dinner customers.
Core offerA connected food district with a breakfast café, modern diner, soup-and-salad kitchen and flexible incubator bay, phased rather than opened all at once.
Ownership / operating modelMixed model: selected Viejas-owned concepts, incubated operators and strategic leases, all governed by common district standards.
Startup needsSpace programming, utilities and hood assessment, grease/waste review, shared seating, loading, signage, kitchen equipment, permitting and phased construction plan.
Staffing & leadership pathwayShared district director plus concept teams; structured culinary, shift-lead and multi-unit management pathway.
Revenue & unit economicsRestaurant sales, rent, percentage rent, incubator fees, catering and events. Validate sales by daypart, seats, ticket, food/labor cost, contribution margin and cross-traffic.
Vendors / partnersFood-service designer, chefs, local operators, culinary schools, distributors, health department and hospitality leadership.
Risks & constraintsHigh build cost, utility limits, concept overlap, food waste and labor complexity. Phase utilities and open only concepts supported by demand.
Pilot & success measuresStart with one compact food concept and rotating incubator pop-ups while completing district design. Measure daypart demand, tickets, capture rate and operator performance.
Workforce opportunityCulinary, service, supervision and multi-unit management pathways.
Replication potentialIndividual concepts can be tested here before expansion.
Executive decision requestedAuthorize utility/hood assessment, district test-fit and operator outreach; defer full construction until the first concept validates demand.

Home Consignment

Retail

Uses consignment to build a visually interesting home category without heavy inventory investment.

Low–ModeratePriority study
Open full mini business plan +
Preliminary planning concept—not a final budget, forecast or approval request. Validate demand, site conditions, compliance, vendor pricing and full financial projections before investment.
Strategic purposeUses consignment to build a visually interesting home category without heavy inventory investment.
Working locationVacant upper-left area near Chico’s / gallery zone.
Target customerHomeowners, decorators, collectors, downsizers, hotel guests and shoppers seeking distinctive value.
Core offerCurated consignment of furniture, lighting, mirrors, rugs, art, décor and vintage home pieces with disciplined intake and visual merchandising.
Ownership / operating modelViejas-owned independent brand using consignment to limit inventory cash exposure; delivery may be contracted initially.
Startup needsSpace and loading review near Chico’s/gallery zone, fixtures, receiving/storage, POS/consignment software, photography area, delivery process and damage policy.
Staffing & leadership pathwayManager, intake/valuation lead and sales associates; logistics support on demand. Training includes pricing, styling, seller relations and inventory aging.
Revenue & unit economicsConsignment commission, delivery coordination, featured placement and design events. Track average selling price, commission dollars per item, days to sell and aged inventory.
Vendors / partnersEstate professionals, designers, movers, hotels, stagers, artists and consignment software providers.
Risks & constraintsBulky storage, damage, slow sellers, inconsistent quality and delivery liability. Use appointment intake, category limits and automatic markdown/return dates.
Pilot & success measuresHost two curated intake weekends and operate a 90-day showroom pilot. Measure accepted items, sell-through, space productivity, commission and delivery demand.
Workforce opportunityIntake, valuation, merchandising, logistics and store management.
Replication potentialReplicable as a regional home resale concept.
Executive decision requestedApprove a loading/storage test, software comparison, intake standards and 90-day pilot budget.

Local Artist Jewelry & Accessories

Maker / Retail

Strengthens the arts district while creating a selling platform for independent makers.

Low–Moderate
Open full mini business plan +
Preliminary planning concept—not a final budget, forecast or approval request. Validate demand, site conditions, compliance, vendor pricing and full financial projections before investment.
Strategic purposeStrengthens the arts district while creating a selling platform for independent makers.
Working locationNear the existing gallery and former Chico’s area.
Target customerTourists, collectors, gift shoppers and customers seeking local, Native-made and independent-maker products.
Core offerA curated consignment marketplace for jewelry, accessories and small gifts with maker stories and a clearly governed Native-made section.
Ownership / operating modelViejas-owned marketplace with independent makers paid through consignment or wholesale terms; customer-facing brand should stand independently.
Startup needsSecure cases, lighting, POS/consignment system, maker agreements, authenticity and labeling policy, fixtures, packaging and insurance.
Staffing & leadership pathwaySmall retail team with maker-relations and merchandising duties; training in provenance, storytelling and consignment administration.
Revenue & unit economicsConsignment commission, wholesale margin, workshops, trunk shows and online follow-up sales. Track sales per case, maker sell-through, margin and repeat purchase.
Vendors / partnersTribal and regional arts organizations, maker networks, authenticity/legal advisors and tourism partners.
Risks & constraintsMisrepresentation of Native-made goods, theft, fragile inventory and inconsistent supply. Use written eligibility, provenance and security procedures.
Pilot & success measuresRecruit 15–25 makers for a 90-day gallery pop-up. Measure maker participation, sales per maker, category demand and tourist conversion.
Workforce opportunityRetail, maker relations, consignment administration and merchandising.
Replication potentialA portable marketplace format for tourism and destination properties.
Executive decision requestedAuthorize maker outreach, authenticity policy and a secure pop-up test near the gallery.

Outdoor Adventure Playground

Family / Experience

A free, visible family anchor increases dwell time and connects nearby family concepts.

Moderate–High
Open full mini business plan +
Preliminary planning concept—not a final budget, forecast or approval request. Validate demand, site conditions, compliance, vendor pricing and full financial projections before investment.
Strategic purposeA free, visible family anchor increases dwell time and connects nearby family concepts.
Working locationCentral concrete area near the rink.
Target customerFamilies with school-age children, event visitors, hotel guests and local community families.
Core offerTwo outdoor play structures separated by age, with shade, seating, water access and clear sightlines near the rink.
Ownership / operating modelViejas-owned free destination amenity supporting nearby family retail, food and events.
Startup needsSite engineering, commercial play equipment, impact surfacing, shade, drainage, lighting, fencing where required, seating and inspection program.
Staffing & leadership pathwayFacilities inspections and guest-experience coverage; event staff during programmed activities.
Revenue & unit economicsIndirect visitation and dwell-time lift, sponsorship and event activation. Track family visits, duration, nearby spending and maintenance cost.
Vendors / partnersPlayground designers, accessibility and safety consultants, insurer, landscape team and family sponsors.
Risks & constraintsHeat, injury, surfacing wear, unsupervised use and visibility. Design to applicable safety/accessibility standards with documented inspections.
Pilot & success measuresComplete concept design and temporary family programming at the location before capital approval. Measure attendance and nearby business lift.
Workforce opportunityGuest experience, maintenance and family-event operations.
Replication potentialA signature amenity rather than a standalone business.
Executive decision requestedAuthorize site survey, safety design and three concept-level playground proposals.

Rink, Bridge & Photo Garden

Experience

Creates a memorable visual centerpiece and a reason to photograph and share the property.

Moderate–High
Open full mini business plan +
Preliminary planning concept—not a final budget, forecast or approval request. Validate demand, site conditions, compliance, vendor pricing and full financial projections before investment.
Strategic purposeCreates a memorable visual centerpiece and a reason to photograph and share the property.
Working locationExisting rink and water-feature district.
Target customerSkaters, families, couples, event visitors, hotel guests and social-media-driven destination visitors.
Core offerRetain skating and create a bridge, landscaped photo garden and original illuminated art feature around the water/rink district.
Ownership / operating modelViejas-owned destination experience; seasonal sponsors and artist partnerships can offset programming costs.
Startup needsStructural and landscape design, bridge engineering, lighting/power, water-feature coordination, public art commission, seating and maintenance plan.
Staffing & leadership pathwayRink operations, event support, landscaping and experience manager oversight.
Revenue & unit economicsSkating, rentals, events, sponsorships, photography activations and indirect spending. Track visits, user-generated content, event revenue and rink utilization.
Vendors / partnersLocal/Native artists, landscape architect, structural engineer, lighting designer, sponsors and events team.
Risks & constraintsWater safety, crowd flow, maintenance, electrical exposure and art rights. Complete engineering, accessibility and risk reviews before build.
Pilot & success measuresUse temporary lighting, seasonal art and photo moments for one event cycle. Measure engagement, photos shared and incremental rink use.
Workforce opportunityEvent operations, rink support and experience management.
Replication potentialDestination design language can influence future Viejas projects.
Executive decision requestedCommission a district concept plan and temporary activation before permanent construction.

Garden Commons

Experience / Food

Creates comfortable outdoor dining and gathering space that supports surrounding businesses.

Moderate
Open full mini business plan +
Preliminary planning concept—not a final budget, forecast or approval request. Validate demand, site conditions, compliance, vendor pricing and full financial projections before investment.
Strategic purposeCreates comfortable outdoor dining and gathering space that supports surrounding businesses.
Working locationOutdoor area before the large empty building near the water feature.
Target customerFood customers, families, remote workers, event attendees and guests needing comfortable outdoor rest space.
Core offerA shaded commons with dining tables, charging, Wi-Fi, landscaping and flexible event use near the large empty building.
Ownership / operating modelViejas-owned public amenity maintained by property operations and programmed with surrounding businesses.
Startup needsShade and landscape design, power/charging, Wi-Fi, lighting, furniture, irrigation, accessibility and event utility plan.
Staffing & leadership pathwayFacilities care plus part-time programming/event coordination; no dedicated daily operating team.
Revenue & unit economicsIndirect food/retail lift, event rentals and sponsorship. Track occupancy, dwell time, nearby sales and event utilization.
Vendors / partnersLandscape architect, Wi-Fi/electrical vendors, food tenants, events team and sponsors.
Risks & constraintsHeat, furniture damage, security, power maintenance and underuse. Phase movable furniture and shade before permanent improvements.
Pilot & success measuresInstall a temporary shaded seating zone for 90 days and program weekly small events.
Workforce opportunityGuest experience and event activation opportunities.
Replication potentialA supporting amenity, not a standalone concept.
Executive decision requestedApprove temporary furniture/shade pilot and utilities assessment.

Market Hall

Food / Retail

Combines local food makers, automated retail and value shopping in a large flexible space.

Moderate–High
Open full mini business plan +
Preliminary planning concept—not a final budget, forecast or approval request. Validate demand, site conditions, compliance, vendor pricing and full financial projections before investment.
Strategic purposeCombines local food makers, automated retail and value shopping in a large flexible space.
Working locationLarge empty building near the Garden Commons.
Target customerLocal residents, tourists, food explorers, value shoppers, makers and early-stage entrepreneurs.
Core offerA flexible market hall mixing rotating food makers, automated retail, small vendors and curated value/resale offerings.
Ownership / operating modelViejas-owned hall platform with licenses, booths, revenue share and incubator agreements for independent operators.
Startup needsBuilding condition and occupancy review, utilities, flexible stalls, shared seating, loading/storage, POS/reporting standards, health permits and operator agreements.
Staffing & leadership pathwayHall manager, operations/maintenance, vendor coordinator and shared guest-service support.
Revenue & unit economicsBase rent, percentage rent, vendor fees, events, sponsorship and shared-service charges. Track occupancy, vendor sales, churn, hall traffic and contribution margin.
Vendors / partnersSBDC, culinary programs, makers, health department, payment systems, food-service designer and entrepreneurship partners.
Risks & constraintsVendor inconsistency, utility cost, weak curation and operator turnover. Use staged leases, sales reporting and probationary terms.
Pilot & success measuresRun monthly indoor markets and rotating food weekends before permanent buildout.
Workforce opportunityVendor management, hall operations, merchandising and incubation support.
Replication potentialAn entrepreneurship platform that can feed future permanent stores.
Executive decision requestedAuthorize building/utility study, operator interest survey and temporary-market calendar.

National Value Anchor

Outside Tenant

A recognizable value retailer can restore traffic and strengthen surrounding small businesses.

Low Viejas capital / tenant-led
Open full mini business plan +
Preliminary planning concept—not a final budget, forecast or approval request. Validate demand, site conditions, compliance, vendor pricing and full financial projections before investment.
Strategic purposeA recognizable value retailer can restore traffic and strengthen surrounding small businesses.
Working locationUnits #32 + #33, subject to square-footage confirmation.
Target customerRegional value shoppers and families who will also visit surrounding Viejas enterprises.
Core offerRecruit a proven national value retailer for Units #32 + #33, led by Ross outreach with TJ Maxx/Marshalls as alternates.
Ownership / operating modelLong-term outside tenant; Viejas controls lease economics, use clauses, storefront standards and cross-property coordination.
Startup needsConfirm combined square footage, loading, utilities, subdivision, parking impact, tenant criteria, broker package and landlord improvement exposure.
Staffing & leadership pathwayTenant-operated employment; Viejas leasing and property teams manage recruitment and relationship.
Revenue & unit economicsBase rent, possible percentage rent and property-wide traffic lift. Model tenant improvements, free rent, lease term and co-tenancy implications.
Vendors / partnersRetail broker, target tenants, architect, legal, property operations and traffic analyst.
Risks & constraintsExcessive concessions, space mismatch, exclusivity restrictions and traffic not circulating. Negotiate measurable protections and circulation design.
Pilot & success measuresNot a pop-up concept; validate through broker outreach, store-performance criteria and test-fit.
Workforce opportunityOutside-tenant employment plus indirect traffic benefit to Viejas enterprises.
Replication potentialAnchor strategy rather than a Viejas-owned concept.
Executive decision requestedAuthorize broker package, space verification and formal outreach to three prioritized anchors.

Covered Rink Promenade

Property Transformation

Shade and climate comfort directly improve how long guests can comfortably use the property.

High
Open full mini business plan +
Preliminary planning concept—not a final budget, forecast or approval request. Validate demand, site conditions, compliance, vendor pricing and full financial projections before investment.
Strategic purposeShade and climate comfort directly improve how long guests can comfortably use the property.
Working locationEntire circular rink promenade and surrounding customer walkway.
Target customerAll guests, tenants and team members using the rink promenade in warm weather and evenings.
Core offerContinuous shade and climate comfort using architectural coverage, fans, safe misting, trees, seating, lighting and event power.
Ownership / operating modelViejas-owned infrastructure project governed by facilities and destination-experience standards.
Startup needsHeat/shade study, structural engineering, architectural design, utilities, drainage, misting water quality, lighting and phased construction plan.
Staffing & leadership pathwayFacilities maintenance plus event operations; no standalone revenue team.
Revenue & unit economicsIndirect dwell-time, tenant-sales and event-capacity gains. Evaluate property sales before/after, heat-day use and maintenance cost.
Vendors / partnersArchitect, structural engineer, shade/misting firms, landscape team, utilities and tenant representatives.
Risks & constraintsCapital intensity, wind loads, moisture, slip hazards and maintenance. Use mockups and phased zones.
Pilot & success measuresInstall one representative shade/fan/misting segment and monitor a summer season.
Workforce opportunityOperations and event support.
Replication potentialBecomes the demonstration zone for a property-wide comfort standard.
Executive decision requestedAuthorize heat mapping, concept engineering and pilot-segment pricing.

Fast-Casual Deli

Food

Reuses former sandwich infrastructure with a simple, high-frequency lunch and dinner offer.

ModeratePriority study
Open full mini business plan +
Preliminary planning concept—not a final budget, forecast or approval request. Validate demand, site conditions, compliance, vendor pricing and full financial projections before investment.
Strategic purposeReuses former sandwich infrastructure with a simple, high-frequency lunch and dinner offer.
Working locationUnit #24.
Target customerEmployees, shoppers, casino/hotel guests and local lunch and early-dinner customers.
Core offerA focused build-your-own deli serving sandwiches, wraps, salads and bowls from 11 AM–8 PM using the former sandwich infrastructure in Unit #24.
Ownership / operating modelViejas-owned independent food brand designed as a management-training and future replication platform.
Startup needsEquipment and utility audit, menu engineering, health permits, light refresh, POS, ordering, refrigeration, prep line and opening inventory.
Staffing & leadership pathwayLean team with manager, shift leads and cross-trained prep/service staff; explicit progression from crew to unit manager.
Revenue & unit economicsFood and beverage sales, catering, mobile ordering and team-member meal programs. Track average ticket, transactions by hour, food cost, labor, waste and four-wall contribution.
Vendors / partnersFood distributor, local bakery/producers, packaging supplier, delivery/order technology, health department and culinary trainer.
Risks & constraintsLunch concentration, labor, food waste and insufficient evening demand. Keep menu tight and phase hours based on transactions.
Pilot & success measuresUse pop-up lunch service or a limited-menu soft opening for 60–90 days before full brand investment.
Workforce opportunityFood prep, service, shift leadership and restaurant-management training.
Replication potentialTight menu and compact footprint make it highly replicable.
Executive decision requestedAuthorize equipment inspection, menu costing, customer count study and three light-build vendor quotes.

Pet Services Cluster

Pet

Connects the dog-park strategy to direct revenue through services and retail.

Low–ModeratePriority study
Open full mini business plan +
Preliminary planning concept—not a final budget, forecast or approval request. Validate demand, site conditions, compliance, vendor pricing and full financial projections before investment.
Strategic purposeConnects the dog-park strategy to direct revenue through services and retail.
Working locationUnits #25 + #26.
Target customerDog-park users, hotel guests traveling with pets and regional pet owners.
Core offerSelf-service dog wash, curated pet market and scheduled licensed wellness pop-ups in Units #25 + #26.
Ownership / operating modelViejas-owned retail/wash operation with licensed third-party wellness providers; independent customer-facing brand.
Startup needsPlumbing/drainage review, wash stations, dryers, sanitation, retail fixtures, POS, product opening order, scheduling and service-provider agreements.
Staffing & leadership pathwaySmall retail/service team led by one manager; training in sanitation, product selling, equipment care and pet-safe guest service.
Revenue & unit economicsWash fees/memberships, retail margin, provider space fees or revenue share, events and bundles. Track washes per station, average retail attachment, water/utility cost and labor.
Vendors / partnersVeterinarians, groomers, trainers, pet distributors, equipment vendors, insurer and sanitation advisors.
Risks & constraintsWater/drain limits, animal incidents, licensing boundaries and low utilization. Separate self-service from licensed care and establish emergency procedures.
Pilot & success measuresBegin with one–two wash stations and rotating wellness/trainer days tied to the first dog parks.
Workforce opportunityRetail, service operations and pet-industry pathways.
Replication potentialCan travel with the broader pet-destination model.
Executive decision requestedAuthorize plumbing test, equipment quotes, partner outreach and a combined pet-district demand study.

Tattoo + Piercing Studio

Retail / Service

Adds an adult-oriented experiential service that can draw appointment traffic.

Low Viejas capital / partner-led
Open full mini business plan +
Preliminary planning concept—not a final budget, forecast or approval request. Validate demand, site conditions, compliance, vendor pricing and full financial projections before investment.
Strategic purposeAdds an adult-oriented experiential service that can draw appointment traffic.
Working locationStore #7.
Target customerAppointment-driven adults, tourists and regional customers seeking high-quality body art and piercing.
Core offerA professionally operated tattoo and piercing studio in Store #7 with strong portfolios, hygiene standards and appointment marketing.
Ownership / operating modelExperienced outside operator under lease or revenue-share agreement; Viejas sets facility, brand, safety and reporting requirements.
Startup needsOperator solicitation, health/building review, sinks and clinical surfaces, ventilation, secure storage, consent systems and insurance requirements.
Staffing & leadership pathwayPartner-employed licensed artists/piercers and front-desk support; optional guest-service internships outside licensed practice.
Revenue & unit economicsRent or percentage rent, events and indirect traffic. Evaluate operator sales, appointments, rent coverage and customer crossover.
Vendors / partnersCounty health authorities, established studios, legal/risk, insurer and tourism/events teams.
Risks & constraintsReputation, infection control, age/consent compliance and inconsistent artist quality. Use strict qualification and audit rights.
Pilot & success measuresIssue a request for qualifications and host a temporary artist showcase without procedures onsite.
Workforce opportunityOperator-led training and guest-service roles.
Replication potentialPotentially replicable through partner expansion.
Executive decision requestedAuthorize operator criteria, compliance review and qualified-partner outreach.

Independent Bookstore

Retail / Community

Creates a calm community gathering place and complements family, arts and education programming.

Low–Moderate
Open full mini business plan +
Preliminary planning concept—not a final budget, forecast or approval request. Validate demand, site conditions, compliance, vendor pricing and full financial projections before investment.
Strategic purposeCreates a calm community gathering place and complements family, arts and education programming.
Working locationStore #6.
Target customerFamilies, readers, tourists, educators, team members and community groups.
Core offerIndependent bookstore with new and curated used books, Native authors, stationery, puzzles, gifts, readings and small community events in Store #6.
Ownership / operating modelViejas-owned house brand; used-book intake and local-author consignment reduce inventory risk.
Startup needsFixtures, POS/inventory system, opening assortment, used-book policy, seating, event setup, security and supplier accounts.
Staffing & leadership pathwayManager/buyer and associates trained in recommendations, events, receiving, merchandising and community programming.
Revenue & unit economicsBook/gift margin, used-book margin, events/workshops, memberships and institutional orders. Track turns, gross margin, event conversion and sales per square foot.
Vendors / partnersPublishers, distributors, schools, libraries, Native authors, literacy groups and local writers.
Risks & constraintsThin new-book margins, inventory breadth and online competition. Differentiate through curation, used books, gifts and experiences.
Pilot & success measuresRun monthly author/pop-up book markets and test category sales before full opening.
Workforce opportunityRetail, events, buying, community programming and management.
Replication potentialCan develop into a distinctive independent brand.
Executive decision requestedAuthorize assortment study, distributor terms, Store #6 test-fit and a three-event pilot.

San Diego Souvenir + Maker Marketplace

Retail / Maker

Captures regional tourism spending while giving local makers a meaningful retail platform.

Low–Moderate
Open full mini business plan +
Preliminary planning concept—not a final budget, forecast or approval request. Validate demand, site conditions, compliance, vendor pricing and full financial projections before investment.
Strategic purposeCaptures regional tourism spending while giving local makers a meaningful retail platform.
Working locationStore #5.
Target customerSan Diego visitors, hotel/casino guests, gift buyers and supporters of regional makers.
Core offerA modern San Diego souvenir and maker marketplace featuring apparel, gifts, foods, books, art and locally made merchandise in Store #5.
Ownership / operating modelViejas-owned retailer with wholesale, consignment and licensed-product mix under an independent brand.
Startup needsBrand and assortment design, fixtures, POS, maker agreements, licensing review, secure storage, packaging and tourism signage.
Staffing & leadership pathwayManager and associates trained in maker relations, tourism selling, inventory and storytelling.
Revenue & unit economicsRetail margin, consignment commission, exclusives, gift bundles and possible online reorder. Track tourist conversion, average ticket, margin and maker sell-through.
Vendors / partnersTourism organizations, local/Native makers, food producers, licensing counsel, hotels and attractions.
Risks & constraintsGeneric assortment, seasonal traffic and cultural/IP misuse. Prioritize original products and documented permissions.
Pilot & success measuresTest a curated 100–150 SKU shop-in-shop during a peak visitor season.
Workforce opportunityRetail, maker relations, merchandising and tourism-focused selling.
Replication potentialStrong candidate for additional tourism locations.
Executive decision requestedAuthorize brand/assortment brief, maker call and Store #5 pilot layout.

Three-Concept Micro Food Hall

Food

Tests multiple culturally and regionally relevant food ideas in one compact footprint.

Moderate–High
Open full mini business plan +
Preliminary planning concept—not a final budget, forecast or approval request. Validate demand, site conditions, compliance, vendor pricing and full financial projections before investment.
Strategic purposeTests multiple culturally and regionally relevant food ideas in one compact footprint.
Working locationStore #10.
Target customerFood-curious visitors, employees, families and local diners seeking variety.
Core offerThree independent counters in Store #10 with shared dining and back-end efficiencies; concepts should be distinct, culturally grounded and operationally simple.
Ownership / operating modelViejas-owned facility with incubator operators or mixed Viejas/partner concepts under performance agreements.
Startup needsUtilities/hood and grease review, three counter test-fit, shared storage/dishwashing, seating, ordering system, permits and operator agreements.
Staffing & leadership pathwayHall lead plus separate counter teams; shared training in food safety, cost control and shift leadership.
Revenue & unit economicsCounter sales, percentage revenue, rent/service fees, beverages and catering. Track each concept separately by ticket, transactions, food/labor cost and contribution.
Vendors / partnersCulinary programs, local chefs, food-service designer, health department, distributors and POS provider.
Risks & constraintsUtility cost, concept cannibalization, unclear accountability and operator turnover. Require separate reporting and exit/graduate terms.
Pilot & success measuresOperate rotating food pop-ups to select the three strongest concepts before construction.
Workforce opportunityCulinary incubation, shift leadership and concept-management training.
Replication potentialWinning food concepts can graduate into standalone locations.
Executive decision requestedAuthorize utility study, operator application process and a six-event tasting series.

Outside Restaurant Anchor

Outside Tenant / Food

An established restaurant can bring dependable traffic without requiring Viejas to build the operating expertise.

Low Viejas capital / tenant-led
Open full mini business plan +
Preliminary planning concept—not a final budget, forecast or approval request. Validate demand, site conditions, compliance, vendor pricing and full financial projections before investment.
Strategic purposeAn established restaurant can bring dependable traffic without requiring Viejas to build the operating expertise.
Working locationStore #2.
Target customerRegional diners, travelers, employees and hotel/casino guests seeking a dependable familiar restaurant.
Core offerRecruit a recognizable San Diego café/restaurant brand or proven 24-hour diner for Store #2.
Ownership / operating modelOutside tenant under negotiated lease; Viejas protects operating hours, quality, reporting and cross-promotion requirements.
Startup needsSpace/utility package, broker outreach, target list, landlord-work analysis, test-fit and lease strategy.
Staffing & leadership pathwayTenant-employed team; Viejas leasing/property relationship management.
Revenue & unit economicsBase rent, possible percentage rent and destination traffic. Model concessions, tenant improvements and operating covenant value.
Vendors / partnersRestaurant broker, target operators, architect, legal, utilities and hospitality leadership.
Risks & constraintsWeak operator capitalization, closures, heavy landlord contribution and brand mismatch. Require financial/operating diligence.
Pilot & success measuresNo internal pilot; use operator meetings, concept test-fit and comparable-store performance.
Workforce opportunityOutside-tenant jobs plus destination traffic.
Replication potentialStrategic anchor, not intended as a Viejas-owned brand.
Executive decision requestedAuthorize formal outreach to a prioritized list and establish maximum acceptable landlord contribution.

Chef-Led Micro Steakhouse

Food

Creates a premium, intimate dining experience with a deliberately small footprint.

Moderate
Open full mini business plan +
Preliminary planning concept—not a final budget, forecast or approval request. Validate demand, site conditions, compliance, vendor pricing and full financial projections before investment.
Strategic purposeCreates a premium, intimate dining experience with a deliberately small footprint.
Working locationFormer sushi location.
Target customerCouples, celebrations, casino/hotel guests and regional diners seeking intimate premium dining.
Core offerSeven–ten indoor tables, a small patio, tight steakhouse menu, reservations and chef-led hospitality in the former sushi location.
Ownership / operating modelViejas-owned concept with accountable chef/operator leadership or a tightly structured chef partnership.
Startup needsKitchen/equipment audit, ventilation and fire review, dining refresh, patio approval, menu costing, reservations, beverage licensing analysis and service standards.
Staffing & leadership pathwayChef-leader, compact kitchen team and fine-service staff; formal sous-chef and restaurant-leader succession path.
Revenue & unit economicsPremium dinner sales, beverages where approved, private buyouts and hotel packages. Track seats, turns, check average, food/labor cost and reservation yield.
Vendors / partnersChef candidates, meat/produce suppliers, sommelier/beverage advisors, hotel concierge and reservations platform.
Risks & constraintsChef dependence, premium demand, food cost volatility and limited seats. Use a small menu, deposits and succession plan.
Pilot & success measuresHost a series of ticketed chef dinners in an approved venue to validate menu, price and demand.
Workforce opportunityChef succession, fine-service training and restaurant leadership.
Replication potentialA successful small-format steakhouse could be replicated in select markets.
Executive decision requestedAuthorize kitchen audit, chef search and three ticketed proof-of-concept dinners.

Teaching Gardens + Living Nursery

Garden / Community

Turns an existing landscape function into a public-facing teaching, retail and workforce asset.

Moderate
Open full mini business plan +
Preliminary planning concept—not a final budget, forecast or approval request. Validate demand, site conditions, compliance, vendor pricing and full financial projections before investment.
Strategic purposeTurns an existing landscape function into a public-facing teaching, retail and workforce asset.
Working locationSouthern landscaping / plant-storage area.
Target customerFamilies, schools, gardeners, team members, community groups and visitors interested in Native plants and sustainability.
Core offerDemonstration gardens, propagation nursery, classes, interpretive paths, QR education and seasonal plant sales using the southern landscape/storage area.
Ownership / operating modelViejas-owned public and workforce asset integrated with landscaping operations; educators and growers may partner.
Startup needsSite/soil/water review, paths, shade, irrigation, propagation space, retail area, signage, accessibility and curriculum plan.
Staffing & leadership pathwayHorticulture lead, nursery assistants and seasonal educators; pathway into landscaping, nursery management and teaching.
Revenue & unit economicsPlant sales, classes, school programs, contracts/internal supply and grants/sponsorship. Track plants produced/sold, avoided purchase cost, class participation and water use.
Vendors / partnersTribal knowledge holders, horticulture schools, native-plant groups, water agencies and landscape suppliers.
Risks & constraintsWater demand, seasonal inventory, cultural-content governance and public access to work areas. Establish content approval and separate production/public zones.
Pilot & success measuresOpen a small demonstration garden and two seasonal plant-sale/class events.
Workforce opportunityHorticulture, nursery operations, teaching and landscaping careers.
Replication potentialCan support both Viejas properties and community education.
Executive decision requestedAuthorize site/water assessment, cultural-content governance and a one-season pilot.

Dog Training Run + Canine Activity Course

Pet / Experience

Adds a distinct training amenity that can be used by guests and rented by professional trainers.

Low–Moderate
Open full mini business plan +
Preliminary planning concept—not a final budget, forecast or approval request. Validate demand, site conditions, compliance, vendor pricing and full financial projections before investment.
Strategic purposeAdds a distinct training amenity that can be used by guests and rented by professional trainers.
Working locationElongated area near solar / EV parking.
Target customerDog owners, trainers, rescue groups, hotel guests and participants in pet events.
Core offerFenced training run, durable training pad and adjustable canine activity equipment near solar/EV parking.
Ownership / operating modelViejas-owned amenity rented or scheduled by qualified independent trainers; integrates with the dog parks and pet cluster.
Startup needsSite/drainage review, fencing, surfacing, equipment, shade, lighting, scheduling system, rules and liability plan.
Staffing & leadership pathwayFacilities checks and part-time scheduling/event support; trainers remain independent or partner-employed.
Revenue & unit economicsTrainer rental, classes, events, sponsorship and indirect pet-district spending. Track booked hours, class participation and maintenance cost.
Vendors / partnersCertified trainers, rescue organizations, equipment vendors, insurer and veterinary advisors.
Risks & constraintsAnimal conflict, trainer qualifications, noise, heat and injury. Require credentials, waivers and controlled scheduling.
Pilot & success measuresUse portable equipment within a temporary secure area for six trainer-led events.
Workforce opportunityScheduling, maintenance, events and trainer partnerships.
Replication potentialReplicable as part of a broader pet-services ecosystem.
Executive decision requestedAuthorize site test, trainer interest survey and portable-equipment pilot.

Walking & Wellness Loop

Wellness / Property

Formalizes an existing perimeter walk into a daily wellness amenity for guests and team members.

Low–Moderate
Open full mini business plan +
Preliminary planning concept—not a final budget, forecast or approval request. Validate demand, site conditions, compliance, vendor pricing and full financial projections before investment.
Strategic purposeFormalizes an existing perimeter walk into a daily wellness amenity for guests and team members.
Working locationExterior sidewalk loop around the Outlet Center.
Target customerViejas team members, hotel guests, local walkers, older adults and families.
Core offerA marked exterior walking loop with distance points, shade, seating, water, lighting, safety markers and QR map.
Ownership / operating modelViejas-owned wellness amenity jointly supported by property, wellness and team-member programs.
Startup needsRoute/safety audit, distance measurement, accessible alternatives, markings, signs, benches, shade/water assessment and QR map.
Staffing & leadership pathwayMinimal daily staffing; maintenance plus scheduled wellness programming.
Revenue & unit economicsPrimarily health, guest-experience and dwell-time value; sponsorship and events may offset costs. Track users and program participation.
Vendors / partnersWellness/HR, safety, accessibility advisor, walking groups, healthcare partners and sponsors.
Risks & constraintsRoad crossings, heat, lighting, uneven surfaces and low awareness. Complete safety audit and launch programming.
Pilot & success measuresMark a basic loop with temporary signs and run an eight-week walking challenge.
Workforce opportunityWellness programming, maintenance and team-member activation.
Replication potentialSupports property wellness programming rather than standalone revenue.
Executive decision requestedAuthorize route audit, temporary markings and team-member/guest pilot.

Illuminated Promenade

Property Transformation

Creates a recognizable nighttime spine between the Outlet Center and Casino / Hotel.

Moderate–High
Open full mini business plan +
Preliminary planning concept—not a final budget, forecast or approval request. Validate demand, site conditions, compliance, vendor pricing and full financial projections before investment.
Strategic purposeCreates a recognizable nighttime spine between the Outlet Center and Casino / Hotel.
Working locationMain corridor between Outlet Center and Casino / Hotel.
Target customerEvening visitors moving between the Outlet Center, casino and hotel.
Core offerPermanent warm architectural lighting creating a recognizable nighttime promenade with landscape and crossing illumination.
Ownership / operating modelViejas-owned destination infrastructure managed by facilities and guest-experience teams.
Startup needsLighting master plan, photometric study, power, structural support, crossing safety, controls, maintenance access and phased installation.
Staffing & leadership pathwayFacilities maintenance and events activation; no standalone staff.
Revenue & unit economicsIndirect nighttime traffic, event capacity, safety and property-brand value. Track evening counts, sales, incidents and energy/maintenance cost.
Vendors / partnersLighting designer, electrical engineer, artists, utilities, safety and hotel/casino operations.
Risks & constraintsGlare, light spill, energy, maintenance and visual inconsistency. Build a full-scale mockup and use programmable efficient fixtures.
Pilot & success measuresInstall one temporary demonstration segment for an evening event series.
Workforce opportunityEvents, facilities and experience operations.
Replication potentialSignature design language for the destination.
Executive decision requestedAuthorize photometric study, design mockup and phased cost estimate.

Native Dreams Beauty Vending Network

Beauty / Retail

Extends Native Dreams retail reach without requiring another staffed storefront.

LowPriority study
Open full mini business plan +
Preliminary planning concept—not a final budget, forecast or approval request. Validate demand, site conditions, compliance, vendor pricing and full financial projections before investment.
Strategic purposeExtends Native Dreams retail reach without requiring another staffed storefront.
Working locationStrategic locations across hotel, casino, entertainment and family zones.
Target customerHotel guests, casino visitors, entertainment customers, families, travelers and existing Native Dreams clients needing convenient beauty essentials.
Core offerSmart vending machines offering curated beauty essentials, premium products, travel sizes and QR booking links in high-traffic Viejas locations.
Ownership / operating modelNative Dreams-operated or Viejas/Native Dreams partnership under clear placement, revenue-share, inventory and data terms.
Startup needsTraffic/location study, machine lease-versus-buy quotes, electrical/connectivity check, payment processing, secure installation, initial assortment, restocking and brand wraps.
Staffing & leadership pathwayNo dedicated storefront team; scheduled restocking, merchandising and machine monitoring. Creates training in inventory analytics and automated retail.
Revenue & unit economicsProduct margin, featured-brand placement and booking conversion. Track sales per machine/day, gross margin, stockouts, shrink, service calls and QR bookings.
Vendors / partnersSmart-vending vendors, beauty brands/distributors, payment provider, hotel/casino operations and security.
Risks & constraintsPoor placement, stockouts, machine downtime, product heat exposure and unclear revenue share. Start with one–two indoor machines and remote monitoring.
Pilot & success measuresDeploy one machine in the strongest approved indoor location for 90 days, then add a second only if sales and service targets are met.
Workforce opportunityInventory, merchandising, machine operations and retail analytics.
Replication potentialA low-risk way to test demand before any future beauty-supply store.
Executive decision requestedAuthorize location/traffic review, three machine proposals and partnership terms for a one-machine pilot.

A visible road to leadership.

Every new enterprise should also function as a training ground. Team members should be able to see how experience, education and performance can move them forward.

Entry-Level Team Member
Paid Management Internship
Supervisor / Lead
Business Manager
Director / Multi-Unit Leader
Enterprise Leadership

Education Partners

Develop practical partnerships with community colleges and universities for business, finance, hospitality, horticulture and management education.

Hands-On Learning

Team members learn inside real operating businesses, not only in classrooms. They learn revenue, labor, inventory, customer experience and accountability.

Tribal Opportunity

Create intentional access for Tribal members who want to learn enterprise operations, management and entrepreneurship.

Annual destination events.

A small number of strong recurring events can create seasonal reasons to return and give multiple enterprises a shared traffic engine.

Native Arts & Business Festival
Artists, entrepreneurs, food and enterprise storytelling.
San Diego Food Festival
Regional food makers, incubator concepts and chef features.
Dog Days Festival
Adoption, wellness, training, pet vendors and park activations.
Holiday Village
Lighting, market stalls, family programming and seasonal dining.

Move like an enterprise.

Start with validation, select quick wins, build a few pilots, measure performance and scale what works.

Phase 1

Validate

Confirm spaces, infrastructure, current uses, legal constraints, partner interest and preliminary costs.

Phase 2

Pilot

Select a small group of quick-win concepts with manageable startup risk and measurable impact.

Phase 3

Develop Leaders

Build the paid management and education pathway into the operating model from the beginning.

Phase 4

Replicate

Take winning concepts beyond the Outlet Center when the numbers, team and market justify expansion.

Council Action

We do not have to build everything at once.
We simply have to decide where to begin.

This website is a starting point for a serious business conversation. The requested next step is a formal presentation to Tribal Council and appropriate enterprise leadership, followed by selection of the concepts that warrant feasibility, cost validation and pilot development.